

Website knowledge crawling, team access rollout, and WhatsApp formatting
Commander
Oneway
BrainTwoWe shipped website knowledge crawling to Oneway, rolled out team access for Commander, and added WhatsApp input formatting to DragApp. The hardest part was getting the website crawl pipeline stable — it's now doing full sitemaps with smart refresh and proper JS handling.
OnewayShipped full website knowledge crawling with sitemap discovery, smart refresh, and KB Intelligence integration. Fixed bot handoff detection and improved search performance across the help center.
CommanderRolled out team access so users can share accounts with team members. Added conversational follow-up chat for the reporting overlay and rebuilt the dashboard with Gmail-style thread collapsing.
Added WhatsApp input formatting and migrated Knowledge Hub navigation with Snippets/Files restructure. Fixed attachment download buttons and emoji popup issues.
BrainTwoAdded YouTube transcript ingestion as a free-tier source and rebuilt the landing page with marquee cards and role cycler.
HeyHelp